Euclid Technologies LLC has unmatched commitment by providing world-class support services. We have grown our business by providing our clients with superior support services. Our philosophy is good work leads to more work.
Guarantee. We guarantee to fix it right the first time! You are not charged for any additional services to resolve the issue should it reoccur.
Services Offered:
Onsite Support - We offer onsite support to diagnose and resolve problems with your IT infrastructure. Our Network Engineers are Microsoft Certified professionals with years of industry experience assuring you quick time to resolution.
Remote Support - We can also support you remotely from our Help Desk in NJ. We offer 100% live answer Help Desk services assuring you have access to support when you need it.
Project Support - Need help with an IT project? We offer a full suite of services to help complete your project on time and within budget.
Consulting Services - Euclid Technologies LLC provides Consulting services to assist clients with their continually-changing IT environments. We help clients to:
- Improve effectiveness and efficiency of IT application environments by adopting re-useable software platforms.
- Design platform-based solutions, based on business and technology problems
- Plan and implement IT initiatives
For the success of every client engagement, we leverage our global delivery model, proprietary frameworks and tools, such as, Strategic Enterprise Information Roadmap framework (STEIR) and Business Process Visualization (BPV) to keep pace with latest technology advances, business and industry trends, and to accelerate delivery.
We use our Global Delivery Model for the success of every engagement. Our onsite teams work directly with our clients to understand and analyze the current-state problems and design specifically tailored conceptual solutions. Our offshore teams work seamlessly with our onsite teams to design and expand the conceptual solution, research for better alternatives, perform detailed analyses, develop prototypes and proof-of-concept. We believe that this approach reduces cost, allows us to explore more strategies in the same amount of time and improves the overall quality of our deliverables.
IT sponsors are continually challenged to make better, more-informed decisions when allocating program budgets. Euclid Technologies LLC’s Proof-of-Concept (PoC) Factory enables organizations to effectively evaluate the merits of multiple information-based products, services and solutions in parallel. Our PoC approach enables us to adopt a concept, clarify requirements, rapidly develop and deploy working prototypes for customer feedback within 90-days cycle, while reusing the common functionality. Our PoC strategy has enables to control clients R&D budgets, facilitate multiple applications to be tested prior to investment, and increase revenues by enhancing overall user experience. Other benefits include a fuller, defined scope and reduced change requests, by:
- Enabling business sponsors to use fully-functional prototypes to evaluate merits of new products, services or solutions
- Iteratively validate requirements and produce a working prototype within a short period
- Leveraging offshore development teams to accelerate prototype creation, significantly reducing production cost.
